Satish Iyer
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Activity overview
Latest activity by Satish Iyer-
Satish Iyer created an article,
Gmail service disruption for Android users
But don’t worry, we’re working on fixing it! What’s Broken? Gmail service disruption for Android users. The affected users will be unable to access the Gmail app on Android. When will it be fi...
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Satish Iyer created an article,
Resolved: Slack connectivity issue
Update Oct 25th - This issue has now been resolved. What’s Broken? We are currently seeing some users experiencing issues loading Slack. When will it be fixed? IT is investigating the iss...
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Satish Iyer created an article,
Congo Composer Issue affecting Salesforce users.
But don’t worry, we’re working on fixing it! What’s Broken? Due to a vendor issue, Salesforce users are encountering an error when attempting to generate service orders. When will it be fixed? ...
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Satish Iyer created an article,
Okta/VPN connectivity issues for some users in the West region.
IT is aware of employees facing VPN issues in the WEST. IT is currently working with out vendors to rectify the situation. An ETA for this fix is around 4PM today. As a workaround, please use ...
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Satish Iyer created an article,
Whats the laptop policy?
You will be given a new laptop every 3 years.
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Satish Iyer created an article,
Account locked - Reset password
Follow the steps to recover your account. You'll be asked some questions to confirm it's your account and an email will be sent to you. If you don’t get an email: Check your Spam or Bulk Mai...
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Satish Iyer created an article,
Outlook unable to send email
Please try the following steps to resolve this issue: Go to Tools menu > Account settings Select the relevant GreenNet email account, and click the “Change” button (third from the left above that ...
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Satish Iyer created an article,
Outlook not displaying new emails.
Outlook not updating inbox Click File > Account Settings > Account Settings. Click the Office 365 account, and then click Change. Under Offline Settings, uncheck Use Cached Exchange M...
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Satish Iyer created an article,
New Employee Training & Onboarding
This Training Manual provides all the information you need to settle in and some tid-bits even the most seasoned employees need from time to time. You’ll learn about us as a company, our policies, ...
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Satish Iyer created an article,
Report lost or stolen piece of equipment
Lost computer or Cellphone If you have lost a computer or laptop, the first thing you should do is re-trace your steps, to try and remember where you may have left it. If you think you may have los...